1.We are not US sizes,we are not Europe sizes. In China,only foot length can decide right sizes. Don't measure Insole Length. Don't measure Outsole Length. 2.New shoes may have the smell of glue,please understand . 3.Photo maybe Bright, but real product maybe a little dark,please understand the difference. 4.We packed the shoes by Foam bag,that may make the shoes a little crumpled,please understand. 5.If you think our quality is not good, please ask help for our Customer Service.